2025 Unlocked: Game -Changing Trends for Property Managers and Investors

By Grant Drzyzga

In the winter of 2013, I found myself shivering in my college apartment, a hair dryer running beside me as a makeshift heater. The heating outage lasted three nights. Frustrated yet curious, I visited the property management company’s office—not to complain, but to learn. I asked if I could shadow their operations under the guise of a “class assignment.”

What I discovered was chaos: stacks of disorganized paper and fragmented, outdated software systems. The inefficiency was glaring, and it sparked a vision that would later become Revela: a unified platform designed to optimize property management and create a seamless experience for property managers, investors and residents. Fast forward to today. Revela is helping property managers and real estate investors tackle the challenges of a rapidly evolving industry. As we look ahead to 2025, the trends shaping the property management landscape are clear.

Here’s how you can navigate these changes and position yourself for success.

1. Mandatory Renter’s Insurance: Protecting Your Assets

One of the most significant trends we’re seeing is the tightening of insurance requirements. In high-risk markets like Detroit and St. Louis, insurance carriers are mandating that residents carry renter’s insurance as a condition for insuring the property. This places an additional burden on property managers to track compliance and manage lapses. This trend underscores the importance of staying ahead of compliance issues. Maintaining 100% compliance with these insurance requirements will safeguard against claim denials and protect your assets from unforeseen risks.

How to Prepare:

• Track Policies Proactively: Platforms like Revela can automate
  the monitoring of tenant insurance policies, notifying you
  instantly if a policy lapses.
• Update Lease Agreements: Include clauses that allow for a
  damage liability waiver, ensuring continuous coverage even if a
  tenant’s policy lapses.
• Integrate Solutions: Work with partners to streamline policy
  underwriting, binding, and tracking through your management
  system.

2. Acquisition Growth Amid Lower Interest Rates

With interest rates projected to decrease, the pace of acquisitions is likely
to accelerate in 2025. Property management companies have a unique opportunity
to capitalize on the surge in transactions by aligning themselves with brokers, investors,
and lenders.

By tailoring your efforts to investor preferences and fostering relationships, you can position your company as a vital partner in the acquisition process.

How to Prepare:

• Vendor Partnerships: Build a strong network of vendors and
  brokers to simplify transactions and add value to your services.
• Targeted Outreach: Proactively identify opportunities
  that match your investors’ “buy box” criteria—a set of
  parameters that determine what makes a property a desirable
  purchase. For example, many investors prioritize geographic
  concentration to achieve operational efficiencies.

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3. Harnessing the Power of Data

Data has always been the cornerstone of good decision-making, yet the property management
industry often lags in this area. Disconnected systems and incomplete datasets make it difficult to understand the full picture.

When my co-founder, John DeSilva, and I built the first version of Revela, we spent many sleepless nights focusing on how to make data actionable for property managers and investors. Today, our all in-one platform empowers you with insights, so you can make better decisions and identify growth opportunities.

How to Prepare:

• Centralize Your Data: Use a platform like Revela to aggregate operational and financial
  information. This provides a complete view of asset performance.
• Leverage Predictive Insights: Advanced analytics can help you identify trends, like when
  investors have enough equity to reinvest or when expenses are out of alignment.
• Enhance Transparency: Open communication with investors about key performance
  metrics can build trust and alignment.

4. Meeting Rising Investor Expectations

Over the past decade, the gap between casual and professional investors has narrowed. Whether managing single-family homes or multifamily units, investors increasingly expect property managers to provide more than just operational oversight.

Investors are looking for property managers who bring a strategic mindset to the table, not just day-to day management.

How to Prepare:

• Define Success Early: Align with investors on clear goals, whether that’s achieving a
  specific return percentage or optimizing cash flow.
• Stay Educated: Keep up with market trends and regulatory changes to maintain your edge
  as a trusted advisor.
• Provide Value-Added Insights: Go beyond NOI (Net Operating Income) to help investors
  understand how debt, equity, and operational strategies impact their portfolios.

THE PATH TO SUCCESS
The property management world of 2025 is not the same as it was a decade ago—or even five
years ago. Insurance mandates, increased acquisitions, data-driven strategies, and rising investor expectations are reshaping the landscape. But these changes also present immense opportunities for those willing to adapt.

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