Domestic abuse protections in rental housing are something most landlords hope they never have to deal with. Unfortunately, situations involving harassment, intimidation, or safety concerns can arise unexpectedly, and when they do, landlords must understand the legal protections involved.
We share a real experience encountered when a tenant invoked domestic abuse protection and legally withdrew from their lease after only four months. While the situation did not involve physical violence, the tenant claimed ongoing bullying and emotional harassment and provided legal documentation that allowed their lease termination with only 14 days’ notice.
We walk through what happened behind the scenes, including the difficulty landlords can face when privacy laws prevent them from sharing information with other tenants involved. Even though our lease contained clauses related to tenant behavior and the right to quiet enjoyment, we learned that eviction decisions require very specific types of evidence that landlords can legally present.
This experience reminded us that being a landlord isn’t only about collecting rent and maintaining property. Sometimes it means navigating sensitive human situations while carefully following housing laws and protecting everyone involved.
If you’ve never encountered a tenant’s domestic abuse claim, this episode will help you understand the legal basics, privacy considerations, and practical lessons we learned the hard way.
• How domestic abuse protections can allow tenants to break a lease early
• The difference between federal housing protections and state laws
• Why harassment or intimidation can sometimes qualify under abuse protections
• How privacy laws limit what landlords can share with other tenants
• Why eviction is not always possible without legally admissible evidence
• The financial impact unexpected tenant departures can create
• Practical steps landlords should take when situations become legally complex
Episode 119 Roommate Tenants, Why We Don’t Prefer Them
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Estimated reading time: 3 minutes
By Noel Krasomil
If you’re a busy landlord, electronic lease signing eliminates the fuss of signing rental contracts in person, saving you valuable time. Between coordinating meetings, printing stacks of paperwork, and tediously signing forms face-to-face, lease signing can be a slog.
Thankfully, with electronic lease signing, you can put a digital pen to a virtual contract 100% remotely. But before you dive in headfirst to e-signing, join us while we walk through the legal requirements and the tech involved so you can stay compliant from the jump.
Stay tuned to learn about the legal validity of e-signatures, typical costs for e-signing software, best practices for digital lease signings, and common mistakes to avoid. And, by the end of this article, you’ll know exactly how to handle electronic lease signings.
What is electronic lease signing?
Electronic lease signing is the process of signing rental agreements digitally using legally binding e-signatures. According to the National Multifamily Housing Council, 92% of property managers use electronic leasing tools, making it standard practice across the rental industry. But for many independent landlords, they still rely on pen and paper.
For landlords looking to modernize, most property management software platforms include integrated tools to help you manage each stage effectively. With TurboTenant, you can complete the entire lease signing process in five simple steps:
Yes, electronic signatures valid under the ESIGN Act, a federal law passed in 2000 that gives electronic contracts and signatures the same legal standing as handwritten ones. This legislation applies to lease agreements in all 50 states.
To meet legal requirements, electronic signatures must demonstrate user intent and remain linked to the document. Any legitimate e-signature platform should log timestamps, IP addresses, and user actions, creating a bulletproof audit trail that will withstand legal scrutiny.
E-signing leases offers a wide range of advantages that streamline the leasing process, including:
While electronic lease signing offers plenty of clear upsides, landlords should be aware of a few limitations:
Many property management platforms charge per electronic signature, which means expenses can add up fast. For reference, Buildium charges $5 per signature in its Essential tier, while DoorLoop charges $1 per document in its Pro tier.
TurboTenant, however, includes unlimited e-signatures with all Premium accounts, making it easy to account for costs even as your portfolio grows. Just note that in order to e-sign documents, landlords must opt for the Premium account.
To get the most out of electronic lease signing, follow these four essential guidelines to stay compliant and organized:
The most critical step in e-signing lease agreements is to use legally compliant property management software. Legitimate platforms capture clear intent to sign, lock documents after signing, and generate time-stamped audit trails.
When selecting your platform, look for e-signing features such as user authentication, detailed activity logs, and secure cloud storage that protects your leases for future reference.
The last thing landlords need is to discover a missing clause or outdated term after both parties have already signed a lease agreement. Once a landlord and tenant sign a document, making further changes may require the parties to re-sign (but only if both agree to the terms).
Treat e-signatures like wet signatures, and use state-specific lease templates reviewed by legal professionals to ensure all terms and clauses are valid and up-to-date.
Audit trails create a detailed digital record of the entire lease signing process. They track timestamps, IP addresses, device types, and all user actions, from the time they open the document to when they finalize with a signature. These logs help prove that the correct person signed the lease under legitimate, verifiable conditions.
If a dispute arises over timing, identity, or the signer’s intent, an audit log will provide objective data to support lease enforcement. Without this digital paper trail, it can be much harder to prove who signed the lease, when they signed it, or whether or not the signature is even valid.
You can’t afford to misplace a signed lease. It’s the legally binding document outlining each party’s rights and responsibilities, and it’s the first thing you’ll need to reference if a dispute with your tenant arises.
To ensure that your leases never get lost, destroyed, or misplaced, use property management software that automatically stores signed contracts in a secure, cloud-based account you can access anytime, anywhere.
Before ever attempting an electronic lease signing, test the process by running through the workflow with a sample document. Ensure that all signature and initial fields function properly, emails send correctly, and the signing experience is seamless for everyone involved. Taking the time to pinpoint potential issues can prevent delays, errors, and disputes down the road.
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Follow these four tips to avoid common errors and keep your electronic lease signing process legitimate and legally sound:
States like California, New York, Illinois, and Washington have their own electronic signature laws in addition to federal rules.
For example, California follows the Uniform Electronic Transactions Act (UETA), which requires signer consent and a verifiable link between the signature and the signer. New York and Illinois use separate statutes that closely resemble the UETA but incorporate their own legal language.
To stay out of legal hot water, always confirm that your software meets your state’s e-signature laws. These rules are subject to change, so be sure to review the current regulations before sending any lease agreements for electronic signature.
Not all electronic lease signing platforms meet legal standards for rental agreements. For example, some fail to verify signer identity, record audit trails, or even lock documents from future edits, making them shaky choices that could invalidate a lease agreement.
TurboTenant, by contrast, avoids these shortcomings. It verifies signer identity, records a comprehensive audit trail, locks completed documents, and securely stores everything in the cloud.
If you can’t verify an e-signer’s identity, good luck enforcing the lease in court. Thankfully, reputable e-sign software verifies identity through email authentication, IP tracking, and time stamps. These tools help confirm who signed the lease and protect landlords in the event of disputes.
Keeping track of physical leases can be messy, and losing them can create serious liability if conflicts pop up. Instead of going the old-fashioned route, use software that automatically stores signed copies in encrypted servers, keeping your files safe and accessible on demand.
Just because you and your tenant have signed a lease doesn’t mean the job is finished. Always review the final, signed contract to confirm that both parties filled every field correctly. Missing signatures, dates, or initials can cause enforcement issues down the line if left unaddressed.
(Legal) Electronic Lease Signing With TurboTenant
TurboTenant, equipped with proven electronic lease signing capabilities, is your go-to option for saving time and staying compliant. For landlords, speed and accuracy are paramount, and choosing the right e-signing platform is critical.
And TurboTenant does more than handle lease signing. Landlords can also use it to market properties, screen tenants, generate state-specific leases, collect rent, and manage accounting online.
Sign up for a free TurboTenant account to collect legal e-signatures and streamline your rental operations right away.
Disclaimer: This blog is for informational purposes only and is published by TurboTenant. It is not legal, financial, or tax advice. Laws and regulations for landlords vary by state and locality and may change over time. Always consult a qualified attorney, accountant, or local housing authority before making decisions related to your rental property. The publisher and authors assume no responsibility for actions taken based on the information provided.
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By John Triplett
Many landlords require renter’s insurance, but others are still not requiring it or verifying it, according to a new study.
A new joint survey from property-management software company RentRedi and investors website BiggerPockets shows that while most landlords understand the difference between renters’ insurance and landlord insurance, many still don’t require it—and even fewer take steps to verify it.
That gap can leave both landlords and renters exposed to financial risk, especially as rental portfolios grow and things get more complex.

“These results, together with a companion survey conducted by RentRedi alone, highlight that many real estate investors are still exploring the best ways to implement and manage renters’ insurance within their rental process,” the study says, according to a release.
Smaller landlords are 60% more likely to require renters’ insurance than landlords with larger portfolios.
“It’s proof that with the right tools, it’s possible to stay protected without making things harder for you or your tenants,” according to the release.
When asked how they verify renters’ insurance coverage, half of respondents reported that they currently do not verify. The rest rely on a mix of manual checks, insurance-company confirmations, or property-management software, demonstrating that many landlords are still exploring the best ways to integrate renters’ insurance into their rental process.

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Methodology:
The joint survey with BiggerPockets, conducted from June 11–16, 2025, gathered responses from 812 real estate investors and property owners. Separately, RentRedi survey conducted its own survey from March 30 to April 14, 2025 that analyzed landlord behavior across portfolio sizes and received 1,623 responses..
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At first glance, renting to roommates seems like a great idea for landlords. Two tenants splitting the rent should make larger units easier to fill and potentially increase your rental income.
But after years of managing rental properties, Kevin and I have learned that roommate situations can bring a unique set of challenges.
In this episode of the Your Landlord Resource Podcast, we share our real-world experience renting to roommates and explain why we personally prefer not to. While many roommate households start with the best intentions, they often represent a temporary life stage for renters.
We also discuss the operational issues landlords may face with roommate households, including lease modifications, deposit disputes, personality conflicts, and increased turnover.
However, roommates can also be a great option in certain markets and property types.
Listen in as we break down the pros, cons, and landlord strategies for managing roommate rentals.
• Why roommate households often lead to shorter tenancy periods
• Common landlord challenges when renting to unrelated tenants
• How roommate turnover can create qualification issues
• Why deposit disputes are more common with shared housing
• Situations where renting to roommates actually works well
• Why “joint and several liability” is critical in your lease
• How clear replacement and guest policies protect landlords
• Why landlords should align tenant types with their long-term strategy
Episode 32 Our Lease and Addendum Breakdown, A 3-Part Masterclassing to Move In, Place Your Ideal
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Estimated reading time: 3 minutes
By Byron Brown
Almost everyone—whether in real estate or not—has heard the term “squatter’s rights.” It’s a term every landlord and property manager should know, but it’s often poorly understood.
So, what really are squatter’s rights? Who gets them, and what does this mean for landlords?
In this article, we cover everything you need to know about squatters and squatter’s rights as a property owner—from what a squatter is to how quiet title actions work during property disputes to how to lawfully remove squatters from your property.
Squatters are people who move into a vacant property without being a tenant or getting permission from the true owner. They have no legal right or claim to the property when they move in and may even do so without your knowledge. Their occupation is against the law…until it isn’t.
So now that you know what a squatter is, what are squatters rights?
The term “squatters rights” is not a specific set of rules or laws. Instead, “squatter’s rights” (known in the legal world as adverse possession) refers to the general principles under which squatters can sometimes have a valid legal claim to the property they’re occupying.
There are five of these principles, which are listed below:
In general, squatters need to meet all the above criteria for the entire length of time that is specified by their state’s laws on adverse possession before making a claim to legal title. Some states (such as Florida) also require squatters to pay property taxes during the time they continuously occupy the property to make a claim to valid title, as property owners would. See the chart below to learn about the occupation and property tax requirements to claim squatter’s rights in your state.
Below, you’ll find a chart with each state’s minimum occupation length for squatter’s rights, additional requirements, and legal citations.
Note that although ‘minimum occupation length’ indicates the length of time a squatter must continuously, notoriously, etc. occupy the property by law in order to file an adverse possession claim, some states provide provisions for shorter occupation periods if a squatter does certain other things. For example, paying property taxes may be required by your state for adverse possession, but it some states, doing so shortens the length of occupation required. Similar provisions apply in some states for having color of title or cultivating the land.
Be sure you understand your state’s specific laws before taking any action against a squatter, and consult with a real estate attorney with questions about a specific squatter situation. Additionally, remember that individual cities and localities may have stricter laws that also apply (New York City being the most notorious example).
| State | Minimum Occupation Length | Property taxes required? | Citation |
| Alabama | 20 years | Optional; 10 years occupation + taxes sufficient | Ala. Code § 6-5-200 |
| Alaska | 7-10 years | No | AS § 09-45-052 |
| Arizona | 2-10 years | Optional; 5 years occupation + taxes sufficient | ARS § 12-522 – 12-526 |
| Arkansas | 7 years | Yes | ACA § 18-11-106 |
| California | 5 years | Yes | CCP § 318, 325 |
| Colorado | 18 years | Optional; 7 years occupation + taxes sufficient | CRS § 38-41-101, 38-41-108 |
| Connecticut | 15 years | No | CS § 52-575 |
| Delaware | 20 years | No | Del. Laws 10 § 7901 |
| Florida | 7 years | Yes | Fla. Stat. § 95.18 |
| Georgia | 20 years, or 7 with color of title | No | OCGA § 44-5-163 and 44-5-164 |
| Hawaii | 20 years | No | HRS § 657-31.5 |
| Idaho | 20 years | No | Idaho Code § 5-203 |
| Illinois | 20 years | Optional; 7 years color of title + taxes sufficient | 735 ILCS § 5/13-101, 5/13-105 |
| Indiana | 10 years | Yes | IC § 32-21-7-1, 34-11-2-11 |
| Iowa | 5 years | Optional; 1 year occupation + taxes sufficient | IA Code § 560 |
| Kansas | 15 years | No | KS § 60-503 |
| Kentucky | 15 years | No | KRS § 413.010 |
| Louisiana | 30 years, or 10 with color of title | No | LA Civ. Code § 742 |
| Maine | 20 years | No | MRSA 14 § 801 |
| Maryland | 20 years | No | MD Code, Cts. & Jud. Proc. § 5-103, 201 |
| Massachusetts | 20 years | No | MGL 260 § 21 |
| Michigan | 15 years | Optional; 10 years occupation, color of title, + taxes sufficient | MCL § 600.5801 |
| Minnesota | 15 years | Yes, at least 5 years | MN Stat. § 541.02 |
| Mississippi | 10 years | Yes, at least 2 years | Miss. Code § 15-1-13, 15-1-15 |
| Missouri | 10 years | No | MRS § 516.010 |
| Montana | 5 years | Yes | MRC § 70-19-401, § 70-19-411 |
| Nebraska | 10 years | No | Neb. Stat. § 25-202 |
| Nevada | 5 years | No | NRS § 11.070, 11.150 |
| New Hampshire | 20 years | No | NHRS § 508:2(I) |
| New Jersey | 30 years (60 for woodland areas) plus color of title | Yes, at least 5 years | NJRS § 2A:14-30 to 2A:14-32 |
| New Mexico | 10 years plus color of title | Yes | NMSA § 37-1-22 |
| New York | 10 years | No | NY RPA Code § 511 |
| North Carolina | 20 years, or 7 years with color of title | No | NCGS § 1-38, 1-39 |
| North Dakota | 20 years | Optional; 10 years occupation, color of title, + taxes sufficient | NDC § 28-01-04; 47-06-03 |
| Ohio | 21 years | No | ORC § 2305.04 |
| Oklahoma | 15 years, plus color of title | Yes, at least 5 years | OS § 12-93, 94 |
| Oregon | 10 years | No | ORS § 105.620 |
| Pennsylvania | 21 years | No | 42 PS § 5530 |
| Rhode Island | 10 years | No | RI Gen. Laws § 34-7-1 |
| South Carolina | 10 years, plus color of title | No | SC Stat. § 15-67-210 |
| South Dakota | 20 years | Optional; 10 years occupation, color of title, + taxes sufficient | SDC § 15-3-1, 15-3-16 |
| Tennessee | 20 years, or 7 years with color of title | Yes, unless squatter has color of title | TN Code § 28-2-109, 28-2-101 |
| Texas | 3 years with color of title; 5 years if squatter cultivates, has color of title, and pays taxes; or 10 years if improves the land | Optional; 5 years if squatter also cultivates and has color of title | Tex. Prop. Code § 16.024-16.026 |
| Utah | 7 years, plus color of title | Yes | US § 78B-2-214 |
| Vermont | 15 years | No | 12 VSA § 501 |
| Virginia | 15 years, plus color of title | No | VA Code § 8.01-236 |
| Washington | 10 years | Optional; 7 years with color of title + taxes sufficient | RCW § 7.28.085, 7.28.050, 7.28.70 |
| West Virginia | 10 years | No | WV Code § 55-2-1 |
| Wisconsin | 20 years, or 10 with color of title | Optional; 7 years occupation, color of title, + taxes sufficient | WI Stat. § 893.25, 893.27 |
| Wyoming | 10 years | No | WS § 1-3-103 |
| D.C. | 15 years | Yes | D.C. Code § 16-1113 |
At this point, you may be wondering, “Why do squatters have rights at all?” It’s your property—you (or your family member or ancestor) bought it, after all. Why would anyone else have a claim to it?
To answer this question, we have to endure a short history lesson. The legal concept of squatting dates all the way back to medieval England but became particularly important in the early 1700s. During this time, commoners would farm jointly on common land, which became sparse when wealthy landlords purchased large tracts. Some of that land sat unused, and some of it became difficult to track due to lost titles and deeds.
Squatter’s rights came about to encourage landowners to actually use their land instead of letting it go to waste. If an individual built a home and occupied a tract of unused land for a long enough period without the owner taking legal action against them, the individual would be allowed to stay. The United States adopted this principle as part of the Homestead Act of 1862, which provided legal protections to pioneers who moved onto vacant land, built homes, and planted crops.
Today’s laws have preserved this albeit slightly antiquated idea of squatter’s rights. However, the existence and legal proceeding of squatter’s rights today does still have some purpose. For instance, squatter’s rights encourage and incentivize landlords to look after and use their properties/land. They also prevent confusing scenarios in which an individual living in a home they thought they owned is asked to move when the “real” owner’s descendants discover a long-lost deed.
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It’s very rare for a squatter to truly meet all the above criteria for a legally valid claim. But what happens when they do?
Imagine this scenario: You inherited a house from your relative in Michigan a long time ago. Instead of renting it out or selling it, you let it sit and don’t regularly check on it. Many years later, you finally visit the house only to find out that a squatter has been living there.
Michigan law requires squatters to live in a property for at least 15 consecutive years to claim squatter’s rights. If your squatter meets this requirement and the four others, they may have what’s called “color of title” – an apparent title or claim to the house even without a valid deed. They can go to a local court and file an action for adverse possession. In adverse possession cases where the squatter is really serious, they may bring some additional evidence to support their claim for possession, including:
You, the owner, need to provide evidence that clearly disputes the squatter’s or proves your ownership and use of the premises. If the squatter brings an action to quiet title (a motion to decide the legal ownership of the house), you may be required to bring this evidence to a trial and present it in front of a judge. A squatter who moves to file a quiet title action must be confident that they have enough evidence to establish property ownership and prove that they fulfill the role of the rightful owner, possibly with the help of a real estate attorney.
Only after occupying the house for 15 years, meticulously collecting evidence, attending a hearing, and receiving a judgment for adverse possession from the court, can a squatter officially and fully claim ownership of your property and receive a clear title.
Squatters are concerning for many reasons. They can drive away other tenants, damage your property, or wreak other types of havoc. Plus, as long as a squatter is living in your property, you’re losing money on the rent they should be paying.
So, how do you get rid of them? Let’s return to the squatter at your house from the previous section. In almost every state, removing a squatter requires going through the full, formal eviction process in that state. In practice, this means:
Note: Only a sheriff can physically remove a squatter from your property. At no point should you attempt to physically force the squatter to leave. Threatening or harassing squatters is also not allowed.
Upon noticing a squatter, many landlords panic and try to think of the fastest way possible to remove them. If you’re in this boat, you may immediately wonder, “Can you turn off utilities on a squatter?”
In almost all states, the answer to this question is strongly “no.” Turning off utilities like water or heat would fall into the category of “self-help” evictions, which are illegal. The only way to remove a squatter, in most states and situations, is through the legal eviction process.
There is one exception to the rule above. In 2014, Michigan passed a law that legalized peaceable self-help evictions for removing squatters only. This means you could reasonably try to get your Michigan squatter to leave by making the property unlivable—changing the locks or turning off the gas, heat, water, etc., before you resort to the legal route and file for eviction in court. However, this special law only applies to squatters (self-help evictions are still outlawed for tenants in Michigan), and no matter what, it’s still illegal to try to physically remove the squatter yourself.
If you find squatter’s rights utterly confusing, that’s understandable. The procedures and policies for squatter’s rights can be complex, unintuitive, and dated. However, if you know the five simple criteria for squatter’s rights, you have a strong enough understanding to realize how important it is that you keep up with your properties and avoid legal entanglements with squatters altogether. Squatters also underscore the importance of getting title insurance and performing a thorough title search before buying a property in case any previous quiet title complaints, property boundary disputes, or other title disputes could interfere with your ownership claim to your property.
Yes, but only under strict legal conditions. Squatters can gain rights through adverse possession laws if they live on a property openly and continuously for a set number of years—usually between 10 and 20— and often while meeting other criteria like paying property taxes for many years.
In practice, this only happens when properties have been severely neglected by their owners for many years. A squatter that has just moved into your property likely does not have any rights to the property or occupation of it.
It depends on the state—anywhere from 5 to 30 years. Some states reduce the required time if the squatter pays property taxes, holds color of title, or cultivates the land.
A trespasser is someone who is unlawfully on a property for a short time. A squatter lives on the property long-term, often openly and exclusively. Squatters may require a formal eviction process and must be removed by the sheriff’s office, while trespassers can usually be removed by police.
Technically, yes—if they meet all adverse possession requirements in their state, document their occupation and other requirements (like property tax payments), and win a court ruling. This usually requires open, exclusive, and continuous occupation, and in some states, paying taxes or holding color of title.
Many landlords are worried about squatters making a claim and legally taking their property, but due to the strict requirements this happens very rarely in practice.
You must follow your state’s legal eviction process. This includes sending an eviction notice, filing a court case, attending a hearing, and having a sheriff enforce the removal. Self-help evictions are illegal in most states.
In almost all states, no—this is considered a “self-help” eviction and is illegal. One exception is Michigan, where landlords may turn off utilities or change locks to remove squatters—but only squatters, not tenants.
Color of title is an apparent claim to ownership of a property that may have some defect (e.g., such as, lacking the proper documentation). In many states, having color of title can strengthen an adverse possession claim and even shorten the time required to gain legal ownership.
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Identify Problem Tenants Before They Move In
A small amount of preparation early can help landlords avoid late payments, excessive complaints, property damage, and other issues that often stem from rushed or inconsistent tenant selection.
Identifying problem renters before they move in begins with a clear, consistent tenant screening process.
Before reviewing rental applications, define the qualities of a dependable tenant for your property. Establishing objective criteria helps ensure that your tenant screening process remains consistent and fair across all applicants.
Common qualities many landlords look for include:
It is equally important to identify behaviors that may signal a poor fit. Frequent moves, incomplete applications, excessive unresolved debt, or reluctance to verify information can indicate higher risk. According to the Consumer Financial Protection Bureau, tenant screening reports can contain errors or outdated information, which makes it important for landlords to review reports carefully rather than relying on automated decisions alone.
All screening decisions must comply with state and local fair housing laws. Every applicant must be evaluated using the same standards, and reasonable accommodations must be provided when required.
Your rental listing shapes a renter’s first impression and helps filter applicants before the screening process begins. A clear, detailed listing attracts serious renters and sets expectations early.
Include key information such as:
Use inclusive, factual language and avoid anything that could be interpreted as discriminatory. Focus on what the property offers rather than expectations about who should live there.
Once your listing is complete, promote it through multiple channels to increase visibility. A larger applicant pool improves your chances of finding a tenant who meets your screening criteria.
Effective options include:
Before scheduling showings, make sure the property is clean and presentable. A well maintained space signals professional management. Prompt responses to inquiries are also important, especially in competitive rental markets.
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A structured tenant screening process helps landlords focus on the factors that matter most while maintaining consistency.
Tenants directly affect rental income, property condition, and overall workload. Taking time to screen applicants carefully reduces avoidable problems and helps landlords choose renters who pay on time and respect lease terms and their property.
According to reporting by The Philadelphia Inquirer, some cities now require landlords to disclose screening criteria or limit blanket exclusions based on credit or eviction history. These changes reinforce the need for transparent, well documented screening practices.
As reported by the NLIHC, several states have expanded eviction record-sealing laws, which can limit what screening information is available to landlords and increase the importance of careful, lawful screening practices.
While no screening process eliminates every risk, consistent tenant screening significantly reduces surprises and protects your rental investment.
Clear communication supports effective screening. Applicants should understand expectations from the beginning, and landlords should remain available to answer questions. Because laws and rental markets change, it is important to review screening criteria periodically to stay compliant and effective.
Choosing tenants carefully helps prevent problems before they start, and that begins by identifying problem tenants before they move in.
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Don’t you wish when you had first started out, you had someone to share their experienced landlord advice about how to operate a rental property? Becoming a landlord often happens by accident. Maybe you inherited a property, moved and decided to rent instead of sell, or simply held onto a home as an investment. But what many new landlords quickly discover is that rental property ownership isn’t just about collecting rent — it’s about operating a regulated housing business.
In this episode of the Your Landlord Resource Podcast, Stacie Casella and Kevin Kilroy share their experienced landlord advice and what other seasoned rental property owners repeatedly say they wish they had known before placing their very first tenant. From understanding landlord-tenant laws to properly screening applicants and creating a strong lease, these foundational systems can make the difference between a profitable rental and a stressful experience.
Stacie shares personal stories from the early days of managing rental properties and the mistakes that taught her some of the most valuable landlord lessons. Kevin explains why tenant selection is one of the most important decisions landlords will ever make and how many new landlords underestimate the true cost of ownership.
They also discuss why maintenance planning, reserves, documentation, and professional boundaries are essential for long-term success. These systems help landlords avoid common pitfalls and protect both their property and their peace of mind.
If you’re new to rental property ownership — or even if you’ve been a landlord for years — this episode provides practical wisdom that can help you build a stronger, more sustainable rental business.
• Common legal mistakes new landlords make early on
• Why tenant screening is more important than filling a vacancy quickly
• How a strong lease protects both landlords and tenants
• Why maintenance planning and inspections are essential
• How reserves protect landlords from financial stress
• The true meaning of rental property cash flow
• Why documentation protects landlords during disputes
• How setting boundaries prevents landlord burnout
• Why many landlord conflicts are actually “people problems,” not property problems
Episode 49 – How to Read a Credit Report
Episode 32. – Lease Masterclass Series, Part 1
Episode 115 – Charging Tenants a Flat Utility Fee
Episode 28 – Cash Reserves Blueprint
Episode 39 – 50+ Must Ask Questions When Hiring a Property Manager
Episode 112 – Should You Self-Manage Your Rental Property?
Episode 6 – Standard Operating Procedures for Landlords
Episode 4 – Property Inspections Guide
Course Waitlist: From Marketing to Move In, Place Your Ideal Tenant TenantAlert, Our Preferred Tenant Screening Provider
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Estimated reading time: 4 minutes
After years of managing rental property doors the traditional way—with keys, lockboxes, and coordinating access with contractors—Kevin and I decided it was finally time to try something different. In this episode of the Your Landlord Resource Podcast, we talk about why we installed smart locks on our rental properties and what we’ve learned from using them.
We walk through the exact lock we chose, the Kwikset Halo touchscreen smart lock, and why it made sense for our properties. For us, the biggest benefit has been convenience. Instead of driving three hours round-trip to meet a contractor or cleaner, we can now create temporary access codes, monitor entry remotely, and lock the door from anywhere using the app.
Smart locks have also made life easier for our tenants. They can enter with a code if they forget their keys, and families or roommates can each have their own access code. It also allows us to quickly change access between tenants without calling a locksmith or replacing the entire lock.
Of course, smart locks are not perfect for every property so we also discuss the downsides like battery maintenance, the need for reliable Wi-Fi, installation costs, and situations where a traditional lock might still make more sense.
If you’re a self-managing landlord looking to create better systems and save time coordinating access to your units, this episode will give you a realistic look at whether smart locks are worth it.
Quickset Halo Smart Lock Touchscreen & Deadbolt
Episode 66 Midterm Rentals Explained
Episode 103 We Installed Property-Wide Wi-Fi. The Pros, Cons & What to Know
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🤳Text Us SMS text to 650-489-4447. We love questions and love letters, hate mail not so much!
📩Email us at: [email protected], [email protected]
✔️Course Waitlist: From Marketing to Move In, Place Your Ideal Tenant
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Estimated reading time: 0 minutes
Source: RL Property Management
Turnovers are expensive, stressful, and time-consuming—and while some are unavoidable, many can be prevented with the right approach. For landlords and investors, minimizing turnover is one of the most effective ways to reduce costs, protect cash flow, and improve long-term ROI. But it doesn’t happen by accident. Long-term tenancy starts with intentional systems, clear expectations, and consistent follow-through.
We believe that keeping good tenants is just as important as finding them. And where demand is high and quality tenants are valuable, retention is a competitive edge. This guide explores how landlords can build loyalty, reduce churn, and create a smoother, more profitable rental experience from day one.
Keeping a quality tenant starts before they even move in. From first impressions to ongoing interactions, every touchpoint matters. Here’s how to lay the foundation for a long-term relationship that benefits both you and your tenant.
Most turnover issues stem from mismatched expectations. That’s why RLPM focuses on clarity from the beginning. Move-in instructions, maintenance protocols, and rent payment procedures should be documented and communicated in writing. We also walk tenants through what they can expect during their lease—from how to submit maintenance requests to what happens if rent is late.
This kind of transparency builds trust and reduces misunderstandings. When tenants feel informed and respected, they’re more likely to stay.
Few things drive tenant dissatisfaction faster than slow maintenance. According to our internal metrics, one of the top predictors of renewal is how quickly and professionally maintenance issues are handled.
We prioritize maintenance requests not just for legal compliance but as a key part of our retention strategy. We aim for same-day response to emergency issues and fast turnaround for routine repairs. Our team also follows up to ensure issues are fully resolved.
When tenants know that their concerns will be addressed promptly, they’re far more likely to renew.
You don’t need to be overbearing to stay connected. Thoughtful touchpoints—like seasonal maintenance reminders, lease milestone check-ins, and occasional satisfaction surveys—can go a long way.
Use these check-ins to stay ahead of potential problems. It also sends the message that the property (and the tenant experience) is being professionally managed.
Bottom line? If you want tenants to stick around, start building that relationship on day one. It pays off.
Lease renewals are where your retention strategy either comes to life or falls apart. When done right, renewals support consistent income, reduce vacancy, and avoid unnecessary turnover costs. Here’s how to renew smarter.
Leases automatically renew with a built-in 2.5% rent increase—a small bump that aligns with inflation and market trends. This approach creates predictable, sustainable growth in rental income without shocking your tenants with a sudden hike.
Most tenants are comfortable with a modest increase, especially when their overall experience has been positive. This small adjustment also gives landlords flexibility to stay competitive in the Columbus market without compromising on retention.
There are times when larger rent increases make sense: significant upgrades to the unit, major shifts in the market, or catching up after years without adjustments. But there’s a tradeoff.
Large increases often lead to non-renewals, even from tenants who might have otherwise stayed. If you’re considering a bump beyond 2.5%, it’s essential to weigh:
If a higher increase is necessary, transparency helps. Explain the reason, offer flexibility in terms, or consider incentives like a one-time rent credit to ease the transition.
We allow tenants to go month-to-month after lease expiration—but with a 20% rent increase. This option gives tenants flexibility and compensates landlords for the increased risk of unexpected vacancy.
Month-to-month terms can work well for tenants in transition, but they’re not ideal for long-term planning. We recommend using this option selectively, and clearly communicating the financial tradeoffs to tenants who are hesitant to sign a new lease.
When used strategically, flexible lease terms can support retention—without sacrificing your bottom line.
Retention isn’t luck—it’s built on systems. We use data-driven strategies to reduce turnover across our managed portfolio. Here’s what that looks like in practice.
You can’t improve what you don’t measure. That’s why we track tenant satisfaction through regular surveys, maintenance feedback forms, and renewal insights. We analyze response times, complaint resolution rates, and tenant retention history to identify what’s working—and what needs attention.
This allows us to proactively address service gaps and ensure tenants feel heard, valued, and taken care of.
We perform scheduled preventive inspections every three to six months. These check-ins aren’t just about finding damage—they’re about showing tenants that the property is actively cared for.
We catch maintenance issues early, reinforce cleanliness standards, and open lines of communication. It’s a win-win: tenants feel secure and landlords avoid expensive surprises.
Preventive inspections also help uncover unreported issues that, left unaddressed, could lead to dissatisfaction and turnover down the line.
Not every tenant, or every unit, needs the same approach. We tailor renewal strategies based on rental history, tenant behavior, and property goals. For a reliable tenant in a high-performing unit, we may recommend an early renewal offer with a rent freeze. For another, a modest increase with added amenities may be the right call.
This level of customization helps maximize retention while aligning with each owner’s objectives.
Our renewal strategy is never one-size-fits-all—it’s data-informed and outcome-focused.
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Not every tenant is worth retaining. While long-term occupancy is ideal, it only pays off if the tenant is reliable, respectful, and adds value to your investment. Here’s how to identify and keep your best tenants—and when it makes sense to move on.
Tenants who pay on time, follow lease terms, and care for the property are invaluable. Reducing turnover among these renters directly translates to fewer vacancies, lower maintenance costs, and better financial stability.
Our average turnover rate is lower than the regional norm—and that’s not by chance. Our approach emphasizes relationship-building, proactive care, and clear communication—all of which encourage tenants to stay put.
Keeping a great tenant for 3+ years versus replacing them annually can mean thousands in saved turnover costs and stronger long-term ROI.
Sometimes the cost of retaining a tenant outweighs the benefit. Chronic late payers, tenants who generate frequent complaints, or those who consistently damage the unit can erode property value and add stress.
In these cases, we help property owners develop exit strategies that minimize conflict. Whether it’s letting a lease expire without renewal or offering a cash-for-keys incentive, we aim to make the process smooth and professional.
Letting go can open the door to better tenants—and stronger returns.
Tenant retention isn’t just a bonus—it’s a business strategy. Every extra year a quality tenant stays in place is a year with lower costs, more stability, and stronger cash flow. But it takes structure, consistency, and a proactive mindset to get there.
Whether you manage one unit or an entire portfolio, building a smart retention system is one of the best investments you can make. From clear communication and responsive maintenance to data-informed renewal strategies, the right approach protects your time and maximizes your returns.
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By John J. Stromberg
Estate planning for rental property owners involves a multitude of estate planning options available to rental property owners. Most rental housing owners understand the general purpose of a will and its goal to carry out the deceased’s instructions after their death. However, too many hapless owners have overlooked the necessary requirements to ensure their will’s validity, thereby triggering a myriad of problems for their heirs.
Even the most basic wills require one of the following events to occur in front of two or more witnesses: (1) the testator signs the will in front of the witnesses; (2) the testator directs one of the witnesses (or some other person) to sign the name of the testator and have that person actually signing for the testator also sign their name; or (3) the testator acknowledges that a signature previously made on the will without the witnesses present at that time, was in fact signed by the testator or signed at the testator’s direction. Further, those two witnesses must sign the will within a reasonable time before the testator’s death.
Once a will is in place, the owner can revoke or modify it by (1) executing a subsequent will; or (2) burning, tearing, or otherwise completely destroying the current will for the intended purpose of revoking or altering the same.
The testator can even have another person carry out the latter acts at the direction, and in the presence, of the testator with at least two other people present to attest to the fact the testator did in fact direct that other person to take such action.
The owner’s heirs and beneficiaries can serve as a witness during the execution of the will. However, it is not recommended that the owner’s heirs, or a beneficiary, also serve as a witness due to concerns of undue influence on the testator that could later create costly litigation.
Nolo’s WillMaker is America’s #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There’s never been an easier, more affordable way to protect your family, home and assets.
If the testator’s will already includes instructions for a distribution of rental properties, marriage can trigger a revocation of that will, unless (1) the testator’s will shows a clear intent that it is not to be revoked by any subsequent marriage, or that the will was drafted in contemplation of the marriage; or (2) the testator and spouse entered into a written agreement before the marriage (e.g., a prenuptial agreement) specifying (a) what the spouse is to receive, or (b) that the spouse shall have no rights in the estate.
If the married testator divorces their spouse after execution of a will, the divorce triggers a revocation of (1) all provisions in favor of the former spouse, and (b) any appointment of the spouse as personal representative of the estate. (That’s why divorce judgments commonly describe the revocation of any previously executed wills.)
Rental property owners should choose their personal representative carefully, as that person will be responsible for the testator’s estate.
An ideal personal representative would have property management experience, financial aptitude, and both the time and resources to maintain the properties with only limited direction from the testator’s will. Further, when there is conflict during distribution of the estate, it may become necessary for the court to exercise its authority and appoint a personal representative to resolve the issues.
There are a multitude of estate planning options available to rental property owners. Every owner is as unique as their estates and objectives. This short article offers only a handful of the different circumstances rental housing owners may experience when contemplating the proper execution of a will.
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