By Alexandra Alvarado
You’ve accepted a tenant, taken the listing down, and started prepping the unit only to find out they’ve changed their mind. What now? Whether or not a lease was signed, there are steps you can take to protect your rental income and move forward quickly.
Here’s how to handle the situation depending on where things were left off.
IF THE LEASE WASN’T SIGNED
If a tenant changes their mind before signing the lease, the rental agreement isn’t legally binding in most cases. A verbal promise to rent an apartment is usually not enforceable, especially for lease terms longer than one year.
What you can do:
Note: Some states require landlords to refund holding deposits if no lease is signed, minus documented costs. Always check your local regulations.
IF THE LEASE WAS SIGNED BUT THE TENANT NEVER MOVED IN
Once the tenant signs the lease, it becomes a legally binding contract even if they never pick up the
keys or step foot inside the unit.
In this case, the tenant is in breach of contract and may still be liable for rent.
WHAT HAPPENS NEXT DEPENDS ON YOUR LEASE
If Your Lease Has an Early Termination Clause
Some leases include an early termination fee, such as one or two months’ rent. If clearly stated, you may enforce it. However, security deposits are typically intended for damages or unpaid rent, not early termination fees unless your lease clearly says otherwise.
If There’s No Early Termination Clause
You may hold the tenant responsible for rent through the end of the lease term. However, most states (except Arkansas) require landlords to mitigate damages by re-listing the property and trying to find a new tenant as soon as reasonably possible. If you re-rent the unit within two months, for example, the tenant would only owe rent for those two months. You may also be able to recover costs related to advertising the rental or lost income, depending on your state’s landlord tenant laws.
PROTECT YOURSELF GOING FORWARD
You can’t stop a tenant from backing out, but you can protect your investment with a few smart steps:

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Protect your investment. SmartMove provides a secure, online screening process that gives you valuable insights into potential tenants, including credit history, criminal background, and eviction records, all from a trusted source.
SPECIAL SITUATIONS TO CONSIDER
In some states, tenants who are breaking a lease due to domestic violence, military deployment, or medical hardship may be entitled to early termination without penalty.
DOMESTIC VIOLENCE
Many state laws allow victims to terminate a lease early without penalty if they provide
documentation, such as a police report or protective order. Some states also prohibit landlords from charging break fees in these cases.
MILITARY DEPLOYMENT Under the Servicemembers Civil Relief Act (SCRA), active-duty military members who receive
orders for deployment or a permanent change of station (PCS) can legally terminate a lease early by providing written notice and a copy of their orders.
MEDICAL HARDSHIP OR DISABILITY
In some jurisdictions, tenants may be able to terminate a lease without penalty if they experience a serious medical issue or disability that prevents them from living independently or
safely in the unit. A doctor’s note or other verification may be required.
FINAL THOUGHTS
Tenants backing out is frustrating, but with the right legal structure and documentation in place, it doesn’t have to derail your rental business. Focus on compliance, speed, and communication and keep your lease airtight.
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